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Walmart Offers More Hours For Current Associates - Quick Facts

Wal-Mart Stores Inc (WMT) announced Wednesday that it is offering the extra hours available this time of year to current associates rather than hiring thousands of seasonal workers.

Judith McKenna, Chief Operating Officer, Walmart U.S., said, "These extra hours will help staff traditional roles like cashier and stocker, and newly created technology-empowered positions such as personal shoppers and Pickup associates. This is the same approach we took last year, and we heard great feedback from our customers and associates."

The company further said that it has increased focus on service through new training, tools and technology. Thousands of associates have completed training in Pathways and Academy programs, which prepares them to more effectively serve customers, especially during this busy season.

The company said it is bringing back the very popular Holiday Helper and increasing the number of Helpers it has in stores this season.

"These associates are dedicated to helping customers get through the stores faster by finding the shortest checkout line, opening registers as needed and will even quickly grab items customers might have forgotten," McKenna said.

by RTT Staff Writer

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