Tata Communications Ltd. (Tata Comm) announced the launching of its mobile VoIP platform, a hosted, white label solution that allows mobile network operators (MNO) and other retail voice providers to deliver and monetize innovative converged IP communication services.
The mobile VoIP platform offers a rich feature set that enables operators to quickly roll out packages that create competitive differentiation among user communities such as roamers, migrants and digital natives exploiting internet reach.
Tata Comm.'s mobile VoIP platform gives MNOs the ability to offer customers a simple, converged communication service across voice, chat, video and file sharing, enhancing the customer relationship value chain and thereby improving customer loyalty and Average Revenue per User (ARPU).
The mobile VoIP platform also enables operators to launch their own branded mobile VoIP app and make it available on all the major smartphone and desktop platforms.
According to one research firm, by 2017 there will be more than 1 billion people using mobile VoIP through smartphone apps. OTT services are becoming increasingly popular with the growing adoption of smart phones and tablets.
Senior Vice President, Product and Business Strategy, Global Voice Solutions Christian Michaud said, "Mobile operators are looking for ways to evolve their services portfolio to better meet the needs of their end users. Our mobile VoIP offerings allow operators to gain additional revenue from today's 'always connected' users, and create new market segments without the significant upfront capital investment and lead time required for true native rich communication services."
At the BSE, Tata Communications shares are currently trading at Rs.300, up 0.93 percent from the previous close.
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