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Comcast Truck Caused Accidents, Workers Didn't Care

Comcast Truck 121516

Comcast Corp. (CMCSA, CMCSK) said it is actively investigating an incident in which cars slid off an icy Indianapolis road that was partially blocked by the cable giant's repair truck.

A video of the incident was posted on YouTube by one of the drivers and has gone viral. It shows multiple slide-offs and crashes around a Comcast Xfinity service truck parked on the side of the two-lane road. The video was seen nearly 130,000 times in about 20 hours.

In the video, at least four cars are seen sliding off the icy road, while another two collide along the same stretch. All the vehicles are trying to avoid crashing into the Comcast vehicle that blocked the right lane of the road.

But what is more shocking is that despite the accident, the Comcast workers are seen acting in complete disregard for the chaos around them.

The problems started after a Comcast truck arrived to make repairs to a Comcast cable box that was hit by a vehicle after it slid off the road. The truck was then parked in the right lane of the road.

The Comcast worker placed five cones directly behind the truck, on the icy stretch of the road that is at the bottom of a blind ridge. But due to the ridge, motorists were unable to see the cones as quickly as on a flat road and end up sliding off the road to avoid hitting the Comcast truck.

The man recording the video is frustrated with the unsafe situation and asked the Comcast worker if he wanted to place more cones further behind the truck to provide drivers with more warning. But the worker said he is only required to have five cones up, based on the 40-mile-an-hour speed limit on that roadway.

Other motorists then put out their own cones in an effort to provide drivers with more warning.

In response to the video, Comcast said it was actively investigating the incident.

"We are actively investigating what happened when our technicians were on site to restore services during an outage and we will reach out to those who were impacted by this incident," Ed Marchetti, SVP of Technical Operations, Comcast Cable said.

"Within the next 24-48 hours, my team leaders will meet with our technicians across our company to use this as an example of how important it is to make everyone's safety a priority in everything we do," Marchetti added.

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