Tata Consultancy Services Ltd. said it had won a six-year contract for over Rs.1,100 crore from the Department of Posts (DoP).
The end-to-end IT modernization programme to be implemented by TCS will equip India Post with modern technologies and systems to enable it to provide services to customers in an effective manner, TCS said.
The scope of the project, dubbed India Post 2012, includes developing and supporting mail, finance and accounts, HR, and customer interaction management solutions for all channels including Rural ICT platform.
As per contractual terms, the company will also manage data migration, infrastructure, Service Level Agreement (SLA), call centre and centralized 24x7 service desk operation for DoP, it said.
The end-to-end security solutions, Enterprise Management System (EMS) and over all integration for entire system is the responsibility of core system integrator (CSI), the statement said.
Increased urbanization, demand for financial services, increased funding by the government for the weaker sections and the rural sector have opened up new opportunities for India Post, which has necessitated development of new processes and supporting technology.
AT the BSE, Tata Consultancy Services closed Wednesday's trading at Rs.1,1497, down 1.15 percent from the previous close.
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