SK Telecom Co., Ltd. (SKM) announced on Monday during the inaugural meeting of the Global Telco AI Alliance at MWC Barcelona 2024 that it intends to establish a joint venture with Deutsche Telekom, e& Group, Singtel, and SoftBank Corp.
The five companies aim to create Large Language Models or LLM customized for telecommunications companies to enhance customer interactions through digital assistants and chatbots.
These telco-specific LLMs are anticipated to expedite the AI transformation of telco businesses and services, notably in customer service.
The joint venture seeks to develop multilingual LLMs optimized for Korean, English, German, Arabic, and Japanese initially and will prioritize implementing innovative AI solutions to meet the requirements of Global AI Telco Alliance members in their respective markets, facilitating access to a worldwide customer base of around 1.3 billion individuals across 50 countries.
The establishment of the Joint Venture Company is projected to take place within this year.
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