The U.S. Department of Transportation launched an inquiry into the four largest U.S. airlines' rewards programs to protect customers from potential unfair, deceptive, or anti competitive practices.
As part of the probe, U.S. Secretary of Transportation Pete Buttigieg sent letters to American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines ordering them to provide records and submit reports with detailed information about their rewards programs, practices, and policies.
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by Joji Xavier
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