The European Commission has proposed new rules to make seamless travel across Europe a reality. The three proposals adopted Wednesday simplify planning and booking for regional, long-distance and cross-border travel, particularly for rail journeys involving multiple operators, and ensure better protection for rail passengers for the entire journey.
At present, comparing all available travel options and identifying the most sustainable choices, especially for cross-border travel, remains difficult for passengers in the EU; especially for rail tickets. Many passengers encounter obstacles when combining different transport services. Booking multiple-leg train journeys involving tickets from different companies can be complex, largely due to fragmented booking systems and the very strong market presence of certain rail companies. Passenger protection is limited on rail journeys involving multiple tickets by different rail operators.
by Joji Xavier
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