2/13/2012 12:44 AM ET
(RTTNews) - Cognizant Technology Solutions Corp. (CTSH: News ) said it has entered into a five-year, multimillion dollar engagement with Future Group to provide end-to-end IT infrastructure services for all Future Group companies.
As per the managed services agreement, Cognizant will support above 1,000 Future Group stores - including marquee names such as Pantaloons, Big Bazaar, Food Bazaar, Central, Home Town, and eZone - across 85 towns and cities in India, and the new stores the company opens in the future. In addition to providing service desk support, data center management, and network services support, Cognizant will also deliver the mission-critical, last-mile IT infrastructure services support to Future Group's ever growing network of stores, warehouses, offices and data centers.
Cognizant noted that to help Future Group proactively monitor, manage and report business service performance, it will implement an Enterprise Management Platform to enhance operational agility and drive business transformation. Along with Future Group, Cognizant will set up a Point-of-Sale lab to develop and deploy next-generation IT solutions to provide best-in-class consumer experience in stores and also to co-innovate around the future of the store, leveraging mobile and kiosk technologies.
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by RTT Staff Writer
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