Hinduja Global Solutions Ltd., or HGSL, a global provider of BPO services announced inauguration of its second center at Durgapur in West Bengal. This 8,500 sq.ft. facility, which is located around one km away from the first site, has 220 ergonomically designed seats and uses state-of-the-art electronic facilities. The capacity can be substantially scaled up to meet future demands.
This is the 30th Global Delivery Center of the company, which serves over 80 clients through its centers in India, US, Canada, UK, Mauritius and Philippines.
This center is aimed at meeting the price-volume commitments of the company and will primarily cater to expansion in the telecom customer contact center operations.
HGSL is present in Durgapur for three years now and employs 1,700 local employees in this steel city. It is among the first movers in the domestic BPO space and is now taking its vernacular engagement to the next level.
With India firmly out of the global meltdown, most of the domestic sectors are witnessing accelerated growth and increased demand. HGSL is focusing on building cost effective offerings, penetration across all the verticals and innovation through re-engineering for developing the domestic market. It is in this context that HGSL has recently opened a new Marketing Office at New Delhi to serve as the focal point of all its marketing efforts in North India.
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May 08, 2026 15:50 ET Manufacturing and services sector survey results and labor market data from main economies were the highlight on the economics news front this week. Factory orders and jobs report dominated the news flow in the U.S. Similarly, industrial production data from German garnered attention in Europe. In Asia, purchasing managers’ survey results from China and the central bank decision from Australia were in focus.