Beijing Infobird Software Co., Ltd said that Dell Inc. (DELL) and Infobird have signed a memorandum of understanding to provide cloud-based call center solutions to customers in China. The two companies are currently negotiating the more definitive agreements for the cooperation.
At the core of this partnership, the two companies aim to provide cloud computing-based, enterprise-level Internet communication platform services to companies in China. Under the partnership, Infobird would provide Qitongbao, an cloud computing-based customer management platform with a contact center as its core, to Dell's existing enterprise clients through Dell's direct sales channels.
Infobird said that the many functions of Qitongbao, such as call center operations, customer management and sales management, can help companies avoid missing any sales opportunities, improve conversion rates of potential customers, monitor quality of service in real-time and manage advertising effectiveness.
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June 05, 2026 16:18 ET A busy week for economic news flow saw a slew of reports being released that reflected the trends in the U.S. labor market. In Europe, economic growth and inflation data gained attention as the European Central Bank and Bank of England head for policy session later in the month. In Asia, the monetary policy session of the Indian central bank was in focus as the country, a major oil importer, reels under the pressures of a weaker rupee and rising inflation.