IBM (IBM) and Riyadh Air announced Riyadh Air as the world's first AI-native airline. IBM Consulting served as the orchestrator behind this AI vision. Riyadh Air is leveraging IBM Consulting's expertise, partner ecosystem, and IBM watsonx Orchestrate to operate as an AI-native enterprise.
The AI-driven operations provide the foundation to transform guest and employee experiences. Riyadh Air will introduce a personalized digital workplace powered by AI agents. The platform will give employees a single, chat-first entry point to HR, accelerating key employee and manager self-service capabilities as Riyadh Air doubles its workforce in the next 12 months. AI-enabled voice bots and agent assist will help customer care agents deliver personalized support using contextual data.
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April 24, 2026 15:15 ET Economics news flow was relatively light this week even as the conflict in the Middle East continued, raising concerns for policymakers. In the U.S., spending data, initial jobless claims and pending home sales were the highlights. Business confidence in the biggest euro area economy was in focus in Europe. Inflation data from Japan gained attention in Asia.