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Accenture Enhances Growth & Customer Experience With AI From Google & Salesforce

By RTTNews Staff Writer   ✉  | Published:  | Google News Follow Us  | Join Us
rttnewslogo20mar2024

Accenture (ACN) Monday has introduced new capabilities, accelerators, and training to support organizations in developing and scaling generative AI solutions. These initiatives focus on integrating Google Cloud's Gemini models and Salesforce's Agentforce to enhance business workflows and customer experiences.

The accelerators leverage Accenture's expertise in data, AI engineering, and industry-specific processes to improve operational efficiency and enable personalized customer interactions. In customer care, these tools combine Salesforce Agentforce and Google Gemini to facilitate AI-powered assistance, predictive issue resolution, and multilingual support.

For healthcare, Accenture's health document AI accelerator integrates Google Cloud's MedLM model and Vertex AI to process medical data, allowing care providers to deliver more tailored patient experiences.

Through partnerships with Google Cloud and Salesforce, Accenture will also provide AI training via Accenture LearnVantage, offering certification services and managed learning programs.

Monday ACN closed at $363.91 or 0.10% lower on the NYSE.

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Business News

Global Economics Weekly Update -June 15 - June 19, 2026

June 19, 2026 16:46 ET
Major central banks continued to dominate the economic news flow this week too, led by the Federal Reserve, as they announced their latest policy decisions. The Federal Reserve policy session was in focus as it was the first to be led by the new chief Kevin Warsh. In Europe, central banks of the U.K. and Switzerland announced their rate decisions. In Asia, the Bank of Japan drew attention for its policy moves, while data out of China threw some light on the state of the economy.