Capita plc (CPI.L), a business process outsourcing and professional services company, on Thursday announced that it has secured a three-year contract extension worth 33 million pounds with a UK financial services provider to continue delivering critical contact centre services.
The agreement covers early life collections, inbound customer queries, complaint handling, and outbound customer services across multiple channels. The renewed contract will commence in January 2026.
Capita said the extension supports consistent, high-quality service for customers while ensuring smooth and efficient operational delivery.
Capita is currently trading 0.46% higher at GBP 331 on the London Stock Exchange.
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